Many important things happen at the reception desk counter of your business. Your customer is first greeted with a smile or an impatient employee. You hope your employee is friendly and gives your customer the impression that he or she is happy to see the customer. Your customers want to feel at home as they know they can easily switch to another company to do business with. No matter if you are a physician's office, manufacturing company, Realtor office, etc, you always have competition. If your employees are not friendly at your reception counters, you just may lose your customers.
Your customers are given paperwork to fill out at the reception counter. Your customers ask and receive questions at the reception desk. Many businesses only show their reception furniture and the customer sees nothing else of your company. It is imperative that your reception countertop is pleasing to the eye, filled with a friendly employee or employees and helpful to the customer.
The reception area is where your customers are given any type of information that they need. They may get brochures or business cards here.
It may also take forms of payment from the customer. You want to make sure you have an organized desk counter to handle this service.
You may need one that is larger so that your customers can set their products they purchase from you on while they take out their wallet to pay you for the items. An example of this is a veterinary office.
The vet will take the animal back to the examination room. Once the appointment is over, the vet may suggest medication, special diet food and another product to the pet owner. The pet owner will then walk out into the reception area and look for the food(s) that are needed for their beloved pet. The owner may place the foods onto the reception desk counter while he or she waits for the medication and other items. The pet owner will appreciate having a counter to place all of the items on instead of trying to lug it around the reception area.
Depending on what your business is, will depend on the size of the reception desk counter that you will need. You may choose the shape of it as well. There are simple small reception desk counters, L-shaped desk counters and U-shaped desk counters.
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